4Ever Products is a manufacturer of quality, outdoor, vinyl and aluminum products based in Atlanta, Georgia. The original business was founded over 10 years ago and was purchased by the current principles in 2010. Our facilities feature over 24,000 square feet of warehouse space with full machine and vinyl fabrication capabilities. We serve customers in all 50 states and all of our products are manufactured in the USA.
Our 100% Customer Satisfaction Guarantee covers the products and services that we provide our customers. If a customer is dissatisfied in any way with a product or service, we guarantee that we will replace the product or refund your money, and will resolve any issues to the customer’s complete satisfaction. All products feature a one year manufacturer's warranty from the date of purchase. Use by the product in an unintended manner will result in the warranty being voided.
Here is our return policy:
In Stock Merchandise:
- You must contact us by phone or email to obtain a Return Merchandise Authorization.
- There is a 30% restocking fee.
- You must initiate your return request within 10 business days of the ship date.
- All returned merchandise must be in its original shipping package, and in original condition.
- All return shipping and handling is the responsibility of the customer.
- Returned merchandise must reach us within 30 days of the ship date.
- When we receive the returned merchandise we will issue a credit less the original shipping and handling and the 30% restocking fee.
If the return is because you were sent incorrect, damaged, or defective merchandise, we will issue a credit for the total amount of the order including shipping and handling.